Solera Networks provides maintenance and service contracts which allow registered customers to receive updates, bug fixes, and new features and remote access to Solera Networks protected FTP Server. This customer program also allows resellers and partners to gain access to Solera Networks central manufacturing archives for customer service and support.
To request an account on Solera Networks protected FTP server, please email your customer account number and contact information to our customer service department, along with your product serial number, and we will email you account information.
Email requests to:
You will receive an access account and password within 24 hours of your request. Please indicate whether you are an end user or a reseller/partner of Solera Networks.
Service Packs for are distributed in RPM (Red Hat Package Manager) format for the Linux Operating System.
Service Packs for the Windows Operating Systems are provided as InstallShield(tm) distributions.
